All our standard shipping is sent via Australia Post from our nationwide dispatch locations.
We aim to dispatch all orders within 1-2 business days, however, this may take longer during peak-trade periods (Such as Black Friday/Cyber Monday, or Christmas - Please allow 7-10 business days).
Orders are expected to be delivered in 2-5^ business days within Metro areas.
Regional destinations may take up to 7^ business days.
Expect delays during peak trade periods.
Please click here for the latest information on Australia Post delays and service updates.
- Some lines are only available from our Victorian warehouse.
- Orders shipped from Victoria into Western Australia may take longer than 7 days.
Standard shipping cost - Free shipping over $75
- Orders under $75 - You will be charged a shipping fee of $9.95.
- Orders over $75 - Free shipping will be applied to your order.
Free Shipping will automatically be calculated on your cart upon reaching a value of $75.00 or more on eligible products.
Free shipping may not be valid with other discounts or offers and excludes large items such as kennels, fish tanks, and cat scratchers.
If your delivery has taken longer than 10 business days to arrive and you have received a shipping confirmation email from us, we ask that you lodge an inquiry directly with Australia Post: https://auspost.com.au/help-and-support#forms